Insurance Defense Surveillance Investigation: You Want How Much Money? E-Newsletter Article

In the Spring of 2018, a law firm client retained Texas Investigative Network, Inc. to conduct an insurance defense surveillance investigation of a plaintiff (Subject) in a personal injury lawsuit. The Subject was demanding an eight figures payment due to an auto accident that allegedly resulted in a traumatic brain and numerous physical injuries. The Subject alleged she would require extensive medical care over the course of her life as a result of this accident.

Our client needed to know the truth regarding her current physical capabilities, any employment limitations she may have, and/or if she demonstrates any restrictions while carrying out daily, routine activities.  Within the first week of initiating covert, mobile surveillance, TIN Investigators observed our Subject driving a vehicle, working as a waitress, exercising in a gym, shopping, and attending social gatherings with friends.

During our investigation, TIN Investigators also closely – and legally – monitored the Subject’s social media accounts. TIN identified numerous posts which provided insight into social activities being planned by the Subject, and her general state of mind as well. One post even included a video the Subject had taken of herself while operating a vehicle. Another post was discovered in which our Subject stated, “Mannnnn this Saturday is gonna be maddddddd dope. I’m readiiii”.

Due to our findings from previous days of surveillance and considering additional tidbits of information provided through social media research, our client authorized additional days of surveillance with a concentration on the upcoming weekend. The additional days allowed TIN Investigators to obtain surveillance video of our Subject loading and unloading rental furniture, setting up decorations for an outdoor wedding, attending this wedding, and dancing with friends at this same wedding.

Insurance Defense Surveillance Investigation Results

TIN’s multi-faceted approach to conducting personal injury investigations provided certain clues, insight, and eventually relevant activity that brought clarity to a “day in the life” for our Subject.  After presenting our client with discreetly obtained surveillance video and a comprehensive social media report, it was gratifying to hear that this case had settled “for a fraction” of the eight figures which had been originally sought.

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About the Author:

Bill Pellerin is the founder and President of Texas Investigative Network, Inc., a Texas Corporation founded in 1994. The company employs licensed investigators in Austin, Corpus Christi, Dallas, El Paso, Fort Worth, Houston, Lubbock, McAllen and San Antonio, Texas, and conducts investigations for several major Texas corporations, law firms, insurance companies, and financial institutions. Learn more